Avaya Mission Statement

Provide the world's best communications solutions that enable businesses to excel.

Customer Value. We deliver unparalleled value to our customers.

• Only by serving our customers well do we justify our existence as a business.
• We view our success as dependent on our customers' success, both now and in the future.

Accountability. We keep our commitments to our stakeholders.

• We earn the confidence of our stakeholders by acting with integrity and behaving ethically.
• We do what we say we will do.

Diversity. Our value as a company is realized by recognizing the value of each individual.

• We embrace diversity as a competitive advantage essential to our success.
• We are a global company in every sense - geographically, strategically and culturally.

Innovation. We embrace change, for ourselves and for our customers and partners.

• We foster creativity, innovation and risk-taking that will enhance shareholder value and improve our customers' businesses and our own.
• We use technology as a strategic tool.

Velocity. We win by combining speed and direction.

• Our sense of urgency is manifested in timely, customer-focused execution.
• We understand that the best decisions balance thoughtfulness and speed.